Terms of Service

Last updated: June 22, 2026

Welcome to Flowify. These Terms of Service ("Terms") govern your use of our website and the marketing services we provide. By engaging Flowify or using our website, you agree to these Terms.

Who we are

Flowify is a trading name of Human Experience Design SRL, a company registered in Romania with its registered office in Bucharest. References to "Flowify," "we," "us," and "our" mean Human Experience Design SRL.

Our services

Flowify is a marketing agency. Our services include:

Meta Ads management (Facebook and Instagram)
Google Ads management
Local SEO
Web design and development
Related strategic, creative, and reporting work

Specific deliverables, timelines, and fees are defined in a separate written agreement, proposal, or statement of work ("SOW"). Where these Terms conflict with a signed SOW, the SOW takes precedence.

Engagement and fees

Services begin once you accept a proposal in writing or pay an invoice. Fees are billed monthly in advance unless your SOW states otherwise. Payment is due within seven days of invoice unless agreed otherwise.

Late payments may incur interest at the Romanian statutory rate and may result in pause or termination of services without notice.

Ad spend and reimbursement

For paid media campaigns, Flowify may front ad spend on your behalf through advertising platforms, including Meta, Google, and others. In such cases:

You authorize Flowify to bill ad spend back to you, either as a separate line item or as a consolidated reimbursement invoice.
Reimbursement is due within the timeframe stated on the invoice, typically seven days.
Flowify reserves the right to require advance ad spend deposits at any time.
If you fail to reimburse ad spend on time, Flowify may pause campaigns immediately to limit exposure.

Where you fund ad accounts directly, you remain solely responsible for billing through those platforms.

Your responsibilities

You agree to:

Provide accurate business information, brand assets, and approvals on time
Comply with the advertising policies of any platform we run campaigns on, including Meta, Google, TikTok, and others
Provide access to relevant accounts, including ad accounts, analytics, CMS platforms, and email systems
Disclose any regulated industry context (financial services, health, supplements, etc.) before campaigns launch
Hold all necessary rights to content, trademarks, and creative assets you supply

You are responsible for compliance with consumer protection law, advertising regulation, and tax in your jurisdiction.

Results disclaimer

Marketing involves variables we do not control, including platform algorithms, auction dynamics, market conditions, competitor activity, your offer, and your sales process. Past results, including case studies and benchmarks, are not guarantees of future outcomes.

Flowify does not guarantee specific results, including but not limited to leads, sales, traffic, rankings, or return on ad spend.

Intellectual property

Subject to full payment, you own the final creative assets, copy, and deliverables produced specifically for you under an SOW.

Flowify retains ownership of:

Pre-existing methods, templates, frameworks, code libraries, and processes
Internal documentation and analysis
The right to reference work performed for you in case studies and portfolio, unless your SOW says otherwise

Third-party assets, including stock imagery, fonts, and software licenses, remain governed by their original licenses.

Confidentiality

Each party agrees to protect the other's confidential business information and use it only for the purpose of the engagement. This obligation survives termination.

Limitation of liability

To the maximum extent permitted by law:

Flowify's total liability for any claim arising out of or related to the services is capped at the fees you paid Flowify in the three months preceding the event giving rise to the claim.
Flowify is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data.
Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot lawfully be limited.

Termination

Either party may terminate an engagement with thirty days' written notice unless your SOW says otherwise. Outstanding fees and ad spend reimbursements remain due on termination.

Flowify may terminate immediately if you:

Materially breach these Terms or your SOW
Fail to pay invoices when due
Engage in conduct that risks Flowify's platform access or reputation

Use of our website

You agree not to:

Use the website for unlawful purposes
Attempt to access areas you are not authorized to access
Interfere with the website's operation
Scrape, copy, or republish content without written permission

Website content is provided "as is" without warranties of any kind.

SMS and text messaging

By providing your mobile number to Flowify, whether through our website, a contact or lead form, a signed client agreement, or in direct conversation with our team, you consent to receive text messages from Flowify. These messages may include sales follow-ups, appointment and meeting reminders, account and campaign updates, billing notices, and replies to your inquiries.

Message frequency varies based on your engagement with us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

To stop receiving messages, reply STOP to any message at any time. After you reply STOP, we will send a single confirmation message and you will not receive further texts from us. To resume, opt in again the same way you did the first time.

For help, reply HELP to any message or contact us at mike@flowifyresults.com.

Your mobile number, opt-in data, and consent are not shared with third parties or affiliates for marketing or promotional purposes. We may share this information with subcontractors who help us deliver the service, such as our SMS platform provider, under contracts that prohibit further use of your data. No mobile information will be sold, rented, or transferred to any other party.

You confirm that the mobile number you provide is yours, or that you are authorized to receive messages at that number, and that you will notify us if the number changes or is no longer yours.

Governing law

These Terms are governed by the laws of Romania. Disputes will be brought exclusively before the competent courts of Bucharest, Romania, unless mandatory consumer protection law gives you the right to a different forum.

Changes

We may update these Terms. The "Last updated" date reflects the most recent revision. Continued use of our services or website after changes are posted constitutes acceptance.

Contact

Human Experience Design SRL
Bucharest, Romania
Email: mike@flowifyresults.com