Terms of Service
Last updated: June 21, 2026
Welcome to Flowify. These Terms of Service ("Terms") govern your use of our website and the marketing services we provide. By engaging Flowify or using our website, you agree to these Terms.
Who we are
Flowify is a trading name of Human Experience Design SRL, a company registered in Romania with its registered office in Bucharest. References to "Flowify," "we," "us," and "our" mean Human Experience Design SRL.
Our services
Flowify is a marketing agency. Our services include:
Meta Ads management (Facebook and Instagram)
Google Ads management
Local SEO
Web design and development
Related strategic, creative, and reporting work
Specific deliverables, timelines, and fees are defined in a separate written agreement, proposal, or statement of work ("SOW"). Where these Terms conflict with a signed SOW, the SOW takes precedence.
Engagement and fees
Services begin once you accept a proposal in writing or pay an invoice. Fees are billed monthly in advance unless your SOW states otherwise. Payment is due within seven days of invoice unless agreed otherwise.
Late payments may incur interest at the Romanian statutory rate and may result in pause or termination of services without notice.
Ad spend and reimbursement
For paid media campaigns, Flowify may front ad spend on your behalf through advertising platforms, including Meta, Google, and others. In such cases:
You authorize Flowify to bill ad spend back to you, either as a separate line item or as a consolidated reimbursement invoice.
Reimbursement is due within the timeframe stated on the invoice, typically seven days.
Flowify reserves the right to require advance ad spend deposits at any time.
If you fail to reimburse ad spend on time, Flowify may pause campaigns immediately to limit exposure.
Where you fund ad accounts directly, you remain solely responsible for billing through those platforms.
Your responsibilities
You agree to:
Provide accurate business information, brand assets, and approvals on time
Comply with the advertising policies of any platform we run campaigns on, including Meta, Google, TikTok, and others
Provide access to relevant accounts, including ad accounts, analytics, CMS platforms, and email systems
Disclose any regulated industry context (financial services, health, supplements, etc.) before campaigns launch
Hold all necessary rights to content, trademarks, and creative assets you supply
You are responsible for compliance with consumer protection law, advertising regulation, and tax in your jurisdiction.
Results disclaimer
Marketing involves variables we do not control, including platform algorithms, auction dynamics, market conditions, competitor activity, your offer, and your sales process. Past results, including case studies and benchmarks, are not guarantees of future outcomes.
Flowify does not guarantee specific results, including but not limited to leads, sales, traffic, rankings, or return on ad spend.
Intellectual property
Subject to full payment, you own the final creative assets, copy, and deliverables produced specifically for you under an SOW.
Flowify retains ownership of:
Pre-existing methods, templates, frameworks, code libraries, and processes
Internal documentation and analysis
The right to reference work performed for you in case studies and portfolio, unless your SOW says otherwise
Third-party assets, including stock imagery, fonts, and software licenses, remain governed by their original licenses.
Confidentiality
Each party agrees to protect the other's confidential business information and use it only for the purpose of the engagement. This obligation survives termination.
Limitation of liability
To the maximum extent permitted by law:
Flowify's total liability for any claim arising out of or related to the services is capped at the fees you paid Flowify in the three months preceding the event giving rise to the claim.
Flowify is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data.
Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot lawfully be limited.
Termination
Either party may terminate an engagement with thirty days' written notice unless your SOW says otherwise. Outstanding fees and ad spend reimbursements remain due on termination.
Flowify may terminate immediately if you:
Materially breach these Terms or your SOW
Fail to pay invoices when due
Engage in conduct that risks Flowify's platform access or reputation
Use of our website
You agree not to:
Use the website for unlawful purposes
Attempt to access areas you are not authorized to access
Interfere with the website's operation
Scrape, copy, or republish content without written permission
Website content is provided "as is" without warranties of any kind.
Governing law
These Terms are governed by the laws of Romania. Disputes will be brought exclusively before the competent courts of Bucharest, Romania, unless mandatory consumer protection law gives you the right to a different forum.
Changes
We may update these Terms. The "Last updated" date reflects the most recent revision. Continued use of our services or website after changes are posted constitutes acceptance.
Contact
Human Experience Design SRL
Bucharest, Romania
Email: mike@flowifyresults.com
